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Victoria Louise Charms is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.

This policy explains how we collect, use and protect your information when you visit our website or make a purchase.

Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number (if provided)

  • Billing and shipping address

  • Payment details (processed securely via third-party providers)

  • Order history

  • Website usage data (such as pages visited and interactions)

How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Communicate with you بشأن your order or enquiry

  • Provide customer support

  • Improve our website and services

  • Send marketing emails (only if you have opted in)

Payment Information

All payment details are processed securely through trusted third-party payment providers. We do not store or have access to your full payment information.

Sharing Your Information

We do not sell or rent your personal data.

We may share your information with trusted third parties where necessary, including:

  • Payment processors

  • Delivery and courier services

  • Website hosting and analytics providers

These providers only use your data to perform services on our behalf.

Marketing

If you choose to opt in, we may send you updates, offers and news about Victoria Louise Charms.

You can unsubscribe at any time using the link in our emails.

Cookies

Our website uses cookies